Category: Uncategorized
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Q&A: How one CSO secured his environment from generative AI risks
In February, travel and expense management company Navan (formerly TripActions) chose to go all-in on generative AI technology for a myriad of business and customer assistance uses. The Palo Alto, CA company turned to ChatGPT from OpenAI and coding assistance tools from GitHub Copilot to write, test, and fix code; the decision has boosted Navan’s…
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ServiceNow embeds AI-powered customer-assist features throughout products
Workflow management software provider ServiceNow has embedded a chatbot for assisting customers with most of its products. ServiceNow’s new Now Assist tool is an expansion to its AI-powered Now Platform, and is available in its Vancouver software release for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator workflow application. To read this article in full,…
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IDC: AR/VR headset sales slide, could rebound with Apple, Meta device launches
Sales of augmented and virtual reality (AR and VR) headsets continue to decline sharply due to weak economic conditions and aging product lines, according to IDC. But upcoming device launches from vendors such as Meta and Apple could help drive a rebound later this year and into 2024, the analyst firm predicts. Global shipments for…
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Manufacturing firms make early bets on the industrial metaverse
Manufacturing firms are already investing in a range of technologies that could serve as the building blocks for the industrial “metaverse,” but the end of goal of fully interconnected, immersive environments is likely to take longer to realize. The metaverse concept has been used in recent years primarily to describe the development of a 3D…
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Does Apple’s double-tap gesture solve the mobile/human interface problem?
Smartphones are arguably more powerful than PCs. Consider that the iPhone 12, at 11 teraflops, outperformed the Cray 2 supercomputer by over 5000 times. And that’s a now-three-year-old phone. Even Samsung argues that modern smartphones are more powerful than PCs. Even if that isn’t true for high-end PCs, the performance of the two classes of…